Shipping Policy
Last Updated: May 10, 2026
Free standard shipping on all U.S. orders. Express shipping available for $5.95. Orders are processed within 1–3 business days.
Order Cutoff Time
Orders placed before 2:00 PM PST on business days begin processing the same day.
Orders placed after 2:00 PM PST, or on weekends and public holidays, begin processing on the next business day.
Shipping Methods & Pricing
Standard Shipping
Estimated delivery: 8–12 business days
After 1–3 business days processing
Express Shipping
Estimated delivery: 6–9 business days
After 1–3 business days processing
All delivery estimates are in business days (Monday–Friday, excluding U.S. public holidays). Delivery times do not include the order processing period.
Shipping Costs Overview
| Method | Delivery Estimate | Cost |
|---|---|---|
| Standard Shipping | 8–12 business days | Free |
| Express Shipping | 6–9 business days | $5.95 |
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Once your order is processed and handed to the carrier, you will receive a shipping confirmation email with your tracking number.
Processing time is separate from transit time. Total estimated delivery = processing time + shipping transit time.
Shipping Regions
RawVir currently ships to the United States (all 50 states, including Alaska and Hawaii). We do not currently ship to U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands) or internationally.
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking link. Please allow 24–48 hours for the carrier to update tracking information after your package has been picked up.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. RawVir is not responsible for delayed or failed deliveries resulting from incorrect or incomplete addresses. If you need to update your address after placing an order, contact us immediately at support@rawvir.com — we cannot guarantee changes once an order has been processed.
Lost, Delayed, or Missing Packages
If your package is marked as delivered but not received, or appears significantly delayed beyond the estimated window, contact us at support@rawvir.com with your order number. Carrier investigations may take 5–7 business days to resolve.
Contact
Email: support@rawvir.com
Response Time: Within 1–2 business days (Monday–Friday)